Privacy & Data Protection Statement

How Duck Go Win Ltd Handles Your Personal Information

1. Who We Are

1.1 We are an online prize draw company.
1.2 Our website address is: https://duckgowin.co.uk.

2. What We Collect

2.1 When you enter a prize draw, we may collect:
2.1.1 Your name and contact details (email, phone number, postal address if needed for prize delivery)
2.1.2 Your social media username (if entering via a platform such as Facebook or Instagram)
2.1.3 Any other details you choose to provide in relation to the competition

2.2 Comments

2.2.1 When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string, to help with spam detection.
2.2.2 An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check if you use it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.
2.2.3 Once your comment is approved, your profile picture is visible publicly in the context of your comment.

2.3 Media

2.3.1 If you upload images to the website, avoid including embedded location data (EXIF GPS).
2.3.2 Visitors can download and extract location data from images on the website.

2.4 Cookies

2.4.1 If you leave a comment, you may opt-in to save your name, email address, and website in cookies for convenience. These last for one year.
2.4.2 Visiting our login page will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
2.4.3 When you log in, several cookies are set to save your login information and screen display choices. Login cookies last for two days, and screen options cookies for a year. Selecting “Remember Me” will keep you logged in for two weeks. Logging out will remove login cookies.
2.4.4 Editing or publishing a comment saves an additional cookie in your browser, which indicates the post ID of the article edited. It expires after one day.

2.5 Embedded Content from Other Websites

2.5.1 Articles may include embedded content (e.g., videos, images, articles).
2.5.2 Embedded content from other websites behaves as if you visited those sites directly.
2.5.3 These sites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with the embedded content, especially if you’re logged in to that website.

3. How We Use Your Information

3.1 To administer competitions and select winners fairly
3.2 To contact winners and arrange delivery of prizes
3.3 To keep records required by law (e.g., competition logs)
3.4 We will never sell your details to third parties

4. Who We Share Your Data With

4.1 If you request a password reset, your IP address will be included in the reset email
4.2 We keep records required by law (e.g., competition logs)
4.3 We will never sell your details to third parties

5. How Long We Retain Your Data

5.1 If you leave a comment, the comment and its metadata are retained indefinitely for automatic recognition and approval of follow-ups
5.2 For registered users, we store the personal information provided in their profile. All users can view, edit, or delete their personal info at any time (except username), and administrators can also access and edit this information
5.3 Transactional details (e.g., payment records) are kept for seven years, as required by HMRC

6. What Rights You Have Over Your Data

6.1 If you have an account or have left comments, you can request an exported file of your personal data held by us
6.2 You may also request that we erase any personal data we hold, except data we are obliged to keep for administrative, legal, or security reasons

7. Where Your Data Is Sent

7.1 Visitor comments may be checked through an automated spam detection service

8. Changes to This Policy

8.1 We may update this statement periodically and will post any changes on our official website or social media pages